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"Good breakfast and onsen. Laundry was small compared to their hotels I stayed in other cities. This location was also clean but not as clean as the other locations I stayed in. Good location close to station and staff were helpfu. Good ice cream and ramen in the evening "

"Great location and recommend."

"A large hotel with a ton of guests. Great hotel and great staff. Only feedback would be for the hotel to create more dinner and breakfast “start times” to avoid the massive rushes in the dining area that created a feeding frenzy with some disgruntled people. Seemed unlike most Japanese experiences. "

"Getting around the property and the shopping center was convenient with the buses provided by the hotel. Lots of washers in the laundry area. I love the individual cabins scattered around the property. Makes it feel like you're in the woods. Great place for families!"

"Standard rooms were a little on the small side but great for a short stay, conveniently located for trains and buses, would recommend staying here"

"Clean room. Helpful staffs."

"The breakfast was good and the staff was really nice, the rooms are just incredibly small."

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "

"Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks. "