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"Overall good"

"I really enjoyed my stay at the hotel. The room was cozy, and I loved the history behind the building. There were are few little glitches that the staff attended to when I raised the issue (no hot water for the shower, left cleaning rags in the room, didn't replace towels after cleaning the room). The gym was very well equipped. The location couldn't have been better. I highly recommend the hotel."

"We found the on site restaurant to be dirty including the menus, floors and walls. "

"Friendly and helpful check-in staff. Great location. Will stay again."

"Clean room"

"Staff was very polite and helpful, beautiful rooms, lobby, etc. Free parking was a bonus. Fun to be so close to the casino."

"We love the Royal York. Paul at the first desk was an absolute angel. We arrived early and he had a room for us. It was my daughter’s birthday and he had sweets and drinks sent up. He was incredible. This hotel, with its history, staff and ambience makes you feel like royalty. We love it here and always go back. Make sure you get a drink at the Library as well. Highly recommend"

"We came to see a show at Prince of Wales theatre and had a lovely stay at Town Inn suites 😄"

"Our room was dirty upon check in and the air wasn’t working. While the hotel itself and the staff was great there was no attention to the issues we flagged when calling the front desk. "