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"The breakfast was nice but I wouldn't describe it as excellent. The spa is nice but unfortunately the steam room wasn't working when we visited. The room was smaller than I expected based on the description but it was very clean and the bed was super comfortable."

"The rooftop view of Hagia Sophia and the Bosphorus is spectacular. The staff were attentive and protective."

"Hotel is in good location however very poor guest relations. I have already paid everything except extras via Expedia. At the end they asked for a service charge??? I have never heard from any other hotels at the checkout I have to pay for service charge. I didn’t use any restaurant or bar at the hotel and they asked me to pay for service charge. They force you to wear hat for using the swimming pool which many others never wore any. In all three stars more generous for this hotel!"

"Always happy to stay here, staff never fails me, always go above and beyond, the fact that it was Ramadan they still came around and gave us water day and night with a little snack. Very caring and considerate. Thank you. I am now a member ☺️"

"Staff seemed surprised I wanted to use the sauna, but it was warm and clean. Very nice after a long day travelling."

"CLEAN ROOM: Yesterday they forgot the service room "

"Great location "

"Yes"

"Was mislead by reception staff. Rang and asked if they had an airport pick up service. Was told the cost would be 5000 lira from Istanbul Airport, but was charged 6000 when I got to the hotel. Apparently they forgot to mention the extra “ tax”. Which I found to be very un genuine. "