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"The cleanliness of the property"

"Lovely experience and great service "

"Staff were excellent. They went above and beyond to help our group. "

"Everything about the hotel was consistent with the excellent service and environment we have always experienced. Ample parking was convenient. The staff were super friendly and welcoming. The bright and spacious room was ultra-clean, with lots of towels and all we needed, including a place to set our luggage and hang/store clothes, handy mirrors, etc. Very well designed, as usual. The bathroom was immaculate and we enjoyed the excellent shower. The beds and pillows were amazing and we had a great sleep. What we appreciate most about this chain is the consistent cleanliness, quality fixtures, comfortable sleeping and fragrance-free environment. Our only item for improvement would be: the TV was limited and we would have enjoyed the option to sign onto our streaming services like Netflix. Our highest priority is fragrance-free though and as long as that is happening, we are lifelong patrons."

"Breakfast buffet was lovely. Only complaint is the ‘pull out couch’ was beyond hard. Only children could sleep on it "

"Decent breakfast. Staff were nice. No elevators. Very big flight of stairs for somebody with mobility issues. Good price. Many restaurants at close proximity. "

"Fair"

"Likes-Proximity to Retail Therapy -walking distance to eating and entertainment -ample parking -pool and hot tub facilities with seating was welcomed -spacious, comfortable room with all the amenities -morning staff, including front desk and breakfast staff -breakfast buffet was fantastic, providing an assortment for all -hallways, decor and general design was pleasant Dislikes-we raised a concern as to the attention to detail on cleanliness in our room ( floor and windows) we were advised to place Make up Room sign on door and our issues would be looked after. -minimal work on windows, film was just smeared around -floor may have been swept but not washed -bed not made, soiled towels left and coffee table not wiped -mattress was well-used with an obvious dip on right sleeping side"

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