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"The shuttle picked us up from the train. The staff was friendly and helpful our entire stay. The property is gorgeous everywhere. My family and I enjoyed our stay!"

"Beautiful, clean and comfortable "

"Wonderful staff, beautiful hotel, the best breakfast and restaurant I've ever been to. Everyone was amazing and friendly! Would love to go there again!"

"Excellent staff assistance and help. They speak good English and very friendly including staff at the bistro across the road which are very professional on their job. They really give you the best experience when staying there . "

"The hotel was cute, with good views from the restaurant. The staff was nice. It is up on the hill, so the town is not easily accessible. What is not listed, and should be, is how to get to the hotel. Uber, Lyft, public transportation was not an option for us. But, I called the hotel and they have a free shuttle. There was nothing on the listing as it would have been helpful to know. The shuttle is free and takes you to and from town."

"Easy parking on property, staff was great but dinner not very good, no wine selection. Super quiet and comfortable room."

"Clean hotel and room. Good location, short walk to the Citta Alta funicular."

"We love that our room had a balcony. The hotel staff were very helpful. The restaurant is independent and the staff there is not so friendly. We would stay there again. Plus, you can walk to the train station and the lake easily. We recommend! "

"Really nice hotel a few minutes walk from Bergamo airport. Great location. "