Find Hotel with a Concierge in Verdellino

"The hotel itself was great. It had a retro feel which we loved and the staff were lovely. However, it seemed we couldn’t leave and re-enter after 10pm as we didn’t get a key to the main door. It also felt quite unsafe outside as there were many men hanging around trying to talk to you as you looked for the entrance. The entrance is quite concealed, so would be useful to be given instructions on how to find it. "