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"Excellent hotel to rest before a long flight. Bar served food late which was a plus. "

"Great location and easy access from lhr. Two tips. Don’t bother with hotel hoppa bus. Useless, late, detour takes forever to get to Hyatt. Opt for U3 London transport bus from lhr. Very frequent, only 3 stops and cheap. For North American travellers you are asked to open a « tab » at check in. You just don’t give your credit card number and expect to get charged on it for everything like in the U.S. Got into some frustrating situations with receptionist sall over the UK over this. "

"Beautiful hotel, and easy access to T5."

"Easiest hotel for access to terminal's"

"Wonderful location. Not far from two Tube stations and the tourist buses. Also, Hyde Park was absolutely beautiful. Hotel was clean, quiet, and had a really nice buffet breakfast."

"It was connected to the Victoria station, and was renovated. Lounge was great and the beds were very comfortable. I would definitely stay there again. Lobby staff are very welcoming. "

"My partner and I stayed here on our last night in England for the convenience of getting to our flight the next morning. We didn’t arrive till 21:00, but we were still able to order a delicious bit of room service that accepted orders till 22:00. The space was clean, and the beds comfy for a restful sleep before our flight. The continental breakfast was very plentiful including lots of coffee machines, tons of tea options, and even a waffle iron! Also, the signage from the underground was plentiful, so we found our way pretty easily. "

"Nice hotel close to Paddington. Staff were excellent and very helpful especially Umair the man at the desk! "

"Staff were extremely friendly and professional. Especially Medora at the reception desk, She recognized me when I can back to the hotel and greeted me welcoming me back with a wonderful smile. She made my stay."