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"Wil stay again"

"I am truthfully disappointed with our stay. The resort is nice but the service is mediocre. The worse part of our stay was finding out that the hotel is infested with roaches !!! Yes you read this right ! We were on our third day when I decided to make my self a coffee as I had done the previous two days , when I lifted the door to the water dispenser there it was!!! Crawling all over the place !!! I am disgusted by roaches but to know that I had been drinking coffee out of a roach infested...

"Beautiful property"

"I love these suites. We moved to the ocean tower and the difference is night and day"

"I will go back again"

"Everything was great, as for me food overpriced for children"

"Absolutely loved everything about the Fairmont Gold experience. I would sincerely recommend staying with a Fairmont Gould, as there was an amazing breakfast, great staff, own concierge, nicer floor.. the food options for breakfast or actually a great money saver with really high-quality food versus going to the restaurants. Amazing food options at the hotel, great amenities. Snorkeling in the lagoon with sea turtles and hundreds of tropical fish. Luau on property."

"The front desk customer service was not pleasant, helpful at all"

"amazing experience"

"The property has the best of everything."

"Friendly host, excellent breakfast. Enjoyable tour of on-site coffee farm. We stayed in one of the ocean view rooms. Sunsets were dramatic."