Find all hotels by Four Seasons in Wailuku, HI from AED 3,685

"Only good thing about this place was the location. You would never see the staff. Its like you communicating with AI. Long long emails and replies. There is no on site office to go to for check in, check out or for quick info/help. No room service at all unless paid (a lot) extra. 100% not recommended for family or couple. Staff only work with good long long texts and emails. Absolute horrible way of correspondence for such vacation place. Location is good. It has only bunk beds. Worst part is AC is inside the washroom, so all the stale smell would be inside your tiny living area. Very old ameneties. Weirdly oriented washroom mirror which makes no sense at all. Unfortunately we did not had good time at this place."

"I have mixed feelings about my recent stay. On one hand, the resort’s grounds and service are world-class. The beach access and views are truly incredible—waking up to such a stunning coastline was the highlight of the trip. The outdoor pool is exceptionally well-maintained, and the amenities provided are excellent. I also want to give a special shout-out to the staff; everyone we encountered was professional, friendly, and went out of their way to be helpful. The on-site restaurant exceeded my expectations with great food, and the parking was convenient and stress-free. However, the experience changed the moment I walked into the room. It was immediately clear that the room did not match the polished photos shown online. More concerning was the lack of hygiene; the room was not completely clean, and I unfortunately encountered small cockroaches and various insects throughout the space. Having to personally deal with pests during a vacation is unacceptable. It’s a shame because, given the price point and the quality of the rest of the resort, this should have been a perfect 5-star stay. If management can resolve these deep-cleaning and pest control issues, this would be a top-tier destination. Until then, I find it hard to give a full recommendation despite the wonderful staff and location."

"The staff were very kind and respectful. The room was spacious, clean, and comfortable. It had a steamer, hair dryer, and coffee machine which are a plus. The beach is so close, right across the street. ABC store is close as well. A 15 min walk to delicious food trucks. A wonderful location."

"I went out and came back and the bathroom was drenched with water. The air-conditioner had leaked water all over bathroom floor and it flowed into part of the bedroom. I called the service desk and told they said, "Ok, someone would be up". NO ONE EVER CAME. SO I went to the service desk and asked for another room, and the attendant gave me another room, she told me to call and the bell hop would come and assist with moving my belongings. I did as the attendant said, however, no one ever came. So my husband and I manually moved our belongings ourselves. After several trips to and fro the new room we finally were moved. I called the service desk and told that we we're moved and the bell hopper never came to assist us. I FELT THAT IF I WOULDN'T HAVE WENT TO THE FRONT DESK THEY WOULD HAVE JUST LEFT US IN THE ROOM. I have stayed at many Hilton's and the service was never this poor."

"Everything was expensive. Had to pay for umbrella/chairs for the beach, only 2 towel. Seating around the pool got full fast."

"We had a really enjoyable stay at this hotel. The overall ambience was lovely, and it created a relaxing and comfortable experience throughout our visit. The breakfast was quite good, with a wide variety of options available. However, if you’re vegan or vegetarian, the choices are very limited, which is something to keep in mind. The pool was a highlight—it was well-maintained and a great place to unwind. We also appreciated the convenience of on-site parking. If you have resort credit, it’s definitely worth using, as it adds extra value to your stay. Housekeeping and overall service were both very good, and the staff helped make our experience even better. Overall, we really enjoyed our time here and would consider staying again. "

"Absolutely beautiful property with the most kind and professional staff around."

"Pool was Great"

"Perfect vacation spot"