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"Lovely clean room the staff are extremely friendly and helpful.Great location for all amenities, Arena, Symphony hall etc. "

"Lovely Hotel, staff really helpful and friendly. Very busy when we stayed so the wait at the bar was a bit long. "

"Spotless room"

"Welcomed by smiling helpful staff, room was warm, clean and tidy, with everything you needed for a few days. Breakfast was good and plentiful, buffet kept full and hot. Again could not fault the helpful staff."

"Let us begin at the beginning. The reception staff were amazing: Jinnelle and her team treated us as though we were values members of their family. The room was spacious and sparking clean. Service at all times was prompt and pleasant. The breakfast team, including Hossein, Tufayel and Jenisha, were very helpful. "

"Early breakfast so not everything available . Room clean and comfortable. Staff friendly and professional "

"The rooms were great The hotel was ideally situated the staff were so friendly and so helpful."

"so friendly and clean and amazing location "

"Everybody was nice, the room was great. Will return when in Birmingham."