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"Clean and great location "

"We had a wonderful stay! There were good restaurants nearby and Vicinity in the airport was Excellent. The staff was very courteous and helpful. We look forward to staying at the Tower again!"

"Clean room "

"Good location. My bed was incredibly hard and uncomfortable which meant that I didn’t sleep very well at all for two nights. The shower head was broken making showering not good but apart from those two things, I was really pleased with the hotel. "

"Nice room but the windows need double glazing as I could hear the kitchen staff slamming the back door until late"

"Lovely property & helpful staff. Room very nice but could do with another mirror other than bathroom"

"Staff were very helpful"

"Great for tower of London "

" I recently stayed at the Middle Eight hotel and unfortunately had a very disappointing experience upon departure. After check-out I left my luggage in storage and went out before my flight. Shortly after, I realized that I had accidentally left a sealed box of premium cheeses in my room. The items were fully closed and vacuum-sealed. I returned to the front desk and spoke with Saq, who kindly checked with the team and informed me that the housekeeper had already taken the items and could return them in about 40 minutes. Unfortunately, I had to leave for the airport and could not wait. What troubled me most was not the mistake, but the handling of it. I was clearly told that my belongings were with a staff member who had taken them. In a hotel of this level, personal items left in a room should be placed in the lost and found, not taken home by staff. I contacted the hotel about this issue a week ago and, disappointingly, no one has responded. This situation left me feeling extremely uncomfortable and disappointed with the way it was handled."