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"It was clean "

"Clean rooms"

"A good clean place"

"Overall we had an amazing experience! Rachel, our waitress at Landshark restaurant was our first impression of the resort since we arrived early and had lunch to kill some time. Let me just say, she was beyond perfection! That girl's customer service abilities were top knotch! She is meant for management! A manager came to our table as well and even checked on our reservation for us at the front desk while we ate; in hopes we could check in early! We were very impressed with her doing that for us! When we went to check in, there was a man working the front desk (young, blonde gentleman) who seemed to be annoyed when his manager (a delightful woman with long black hair) or anyone for that matter that talked to him. He was young so you don’t expect perfection, but again…Rachel in the restaurant was also young and she absolutely crushed her customer service skills! He just wasn’t personable. Some people are just not meant for hospitality jobs l guess, but hopefully this was just an off day….we all have those! My only other complaint was the lifeguards…I get that it is probably not fun (or well paid) to sit by a loud pool all day, but I’d say 4 out of 6 of the lifeguards we saw looked MISERABLE the whole time we were there;just MEAN MUGGIN! The cleaning staff however were so friendly and pleasant-not only did they say hello but they would thank us for visiting…and they weren’t even taking care of OUR rooms. We truly enjoyed our stay, and we would recommend this hotel to friends."

"The pillows and bed were very comfortable. The towels were ok. I appreciated that we were able to check in an hour earlier. Thank you."

"Was great"

"We loved the view of the ocean! Staff needs to listen to the customers and not repeat themselves as much as they did about smoking on the property! And the cologne smell in the hotel was very strong and a little too much! Other than that rooms were spacious and clean and it was a great place to stay!! I would definitely recommend going to it and staying again for sure!!"

"very well maintained, staff super friendly"

"We have stayed here many times after getting married here in 2020. The splash pad and pool is perfect for our 2 young children. This last stay was probably our least favorite stay. The hotel is under major renovations which we didn't know about until we arrived. During our stay there was a dryer lint fire that filled the hotel with heavy smoke. my family and I were napping on the 4th floor where the smoke detectors failed to sound. We only got out of the building cause I awoke to the smell of smoke. Checked the hallway and saw the emergency lights flashing but no alarm sounding. Called the front desk no answer then looked outside to find several fire trucks and first responders. I woke up my family and we ran down the stairs as the fire fighters were running up them. very scary to stay somewhere that had malfunctioning fire alarms especially somewhere we love to return to. If the fire had not been contained we could have had a very serious situation. Will never stay anywhere unless we are on the 1st floor after this experience."