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"Great Staff, thank you, would definitely stay there again 🙂"

"I really wanted to like this place because it’s a nice setting, but unfortunately, the experience was marred by a very tired room that clearly hasn't seen a deep clean or maintenance in a long time. The Room Condition The level of neglect was honestly shocking. • Walls & Carpets: The room is full of scuffs and what looks like possible blood splatter on the walls (see photos). • Maintenance: Cracks in the plaster and chipped paint throughout made the space feel grimy rather than cozy. Sleep Quality If you’re looking for a restful night, look elsewhere. • The Bed: I dealt with a lumpy, uncomfortable bed paired with thin, uncomfortable pillows that offered zero support. • Noise: To make matters worse, my room backed onto the yard. There is a loud generator noise throughout the night that made it nearly impossible to sleep. Bottom line: It's a shame because the exterior and grounds are lovely, but the interiors are in desperate need of an overhaul. I wouldn't recommend staying here until they address the hygiene and noise issues."

"Lovely stay. Staff very nice and helpful. "

"Fabulous hotel, stopped here a few times & will be back again Staff very helpful from reception, breakfast to cleaners, all polite & making sure your stay is well Room clean, spacious, was let in quickly due to arriving early, breakfast enough choice Great for town centre & also not far from iron museums"

"On arrival at the hotel, the receptionist was warm, welcoming, and friendly. The room was small but clean and tidy, and the bed was comfortable. The car park is on the small side, and it's easy to get through. Overall, this hotel is great for short stays. "

"A good basic clean room, cannot fault it. Staff friendly and helpful. Breakfast choices very good. Parking poor, you have to arrive very early to park near the accommodation. We didn't, so parked further away than I would have liked"

"In the room the carpet was filthy. The mattresses were too soft. The internet was poor. The downstairs area looked very uninviting, like it had been left to rot. It was dark and depressing. There was no nice common area to sit and relax in. The carpet on the way to the rooms looked like it hadn't been changed since the 1950s and was threadbare and dirty. The area near the landing toilets was old and smelled of sewage The whole place needs an absolutely thorough makeover."

"Told on arrival no food as they said working on kitchen, dining room not open or any room service. Hotel isn't that close to other places either. Not even snacks or sandwiches or hot drinks other than those in the room. They could have provided a temporary provision. Instead told get a takeaway delivered and even delivery drivers took a long time given location. This hotel should not be trading as a 3 star hotel without any catering or any food. Room was cold also as heating on a timer so had to get hotel to provide a fan heater. Only one pillow on beds too low. All together a poor stay, shame as hotel so. Much potential and character. "

"Beautiful venue. A little dated now. Could do with new mattresses. Children running around the corridors at midnight from a birthday party was a problem. Called the night porter twice and nothing happened so had to deal with it myself."