Find all hotels by Extended Stay America in West Chester, OH

"Great location very clean all staff was polite"

"This room was very clean, everything worked. We didn't use the exercise room or the indoor pool, however, the pool looked very clean and well kept. I only had 2 disappointments, first, a $50 deposit is required for each room in addition to the room cost, refunded after the stay, the 2nd was that when you pay for the room on a travel site, like Expedia, instead og the Holiday Inn site, breakfast is not included in the price, you pay separately for each person. Otherwise, perfect stay, front desk gentleman was great."

"Shower water never got warm, sink drained extremely slow, and toliet was running entire night after a flush "

"Tight"

"Clean room, lobby bar and fitness room excellent. The breakfast was just okay- no apple juice, pancakes, or waffles. There are very little gluten free options. Staff was attentive and friendly. The thermostat in room didnt work and one day the whole building was so hot couldnt breathe. My digital key worked for everything but the elevator. "

"Very friendly staff. Love the proximity to different things in walking distance. We had a treadmill in my room, but no microwave.. "

"Check in was terrible. We were there 90 minutes AFTER our scheduled check-in time of 4:00 and still had to wait 30 for a room to be cleaned and available. The attitude of the staff towards us was awful. They acted like we were in the wrong for wanting to check in and just kept giving the excuse of lots of late check-outs. Perhaps they shouldn’t allow so many late check outs if they know they have bookings coming in. I will never stay there again and would advise others to stay somewhere else. "

"We stay here almost every time we travel to Cincinnati. It's in an incredibly convenient location."

"Overall a pretty nice hotel. Within walking distance for the hockey game and some food near by. The breakfast was decent, some good variety. The rooms were nice; beds were comfy. "