Find all hotels by Hyatt Hotels in Mason, OH

"Bar was nice a bit pricey. The breakfast bar buffet was good. "

"Well, we had to be moved four times to different rooms first time.The room next to us was playing loud music.That was ridiculous.The second room we walked in dirty towels on the floor bed unmade, the third row, we go in everything looked fine.We started unpacking, and I went to the restroom.Just to pee and come out, get our suits on.And i'm like, is that toilet running?And there was water everywhere, all over the floor like just the whole floor is covered in water. The fourth room was ok. I will say you can hear the highway pretty good. I will say the pool was on the cool side dor being heated. I will not be staying there again. The guy at the front desk was super nice and lady bot as friendly"

"The only reason I stayed here was because I booked it as non-refundable. The bathroom in my room was filthy. I won’t get into it because I don’t want to gross anyone out. The sheets and towels were clean. The bed was uncomfortable. My room was on the first floor, right next to the main entrance- there are no sheers on the windows, only blackout curtains, which didn’t really help because there was a spotlight shining right at my window. So even during the day, I kept the curtains closed because it was like being in a fishbowl. I ended up switching rooms. They moved me to the second floor. Thankfully the desk person offered to carry my suitcase up the stairs, since there is no elevator. Bathroom in this room wasn’t much cleaner than the first. Their breakfast options were bagels, instant oatmeal, a couple cold cereal options and horrible coffee. Do yourself a favor and do not stay here."

"Good"

"It was amazing."

"Beds were like sleeping on a board."

"Everything was amazing we were visiting from out of town and had the best experience "

"Great experience love staying there when we are in the area "

"Clean room, great location "