Find Hotels with Free Parking in West Springfield, MA

"Great parking"

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"I chose the Comfort Inn & Suites West Springfield for a special birthday weekend getaway, specifically looking forward to relaxing in the pool and hot tub area. While the front desk staff (particularly the lady at check-in) was incredibly kind and welcoming, I unfortunately cannot say the same for the rest of my experience.My stay was significantly impacted by a complete lack of supervision in the pool area. Throughout the weekend, there were groups of unattended children jumping in and out of the hot tub and running around the pool deck. Not only did this make it impossible to have the relaxing birthday experience I had paid for, but it felt like a major safety liability. As a guest, I didn't feel it was my place to act as a lifeguard or chaperone, yet there was no hotel staff presence to enforce the posted "adult supervision" rules. It’s a shame because the hotel has potential and the service at the desk was great, but the chaotic environment in the amenities I specifically booked for really ruined the occasion. I left feeling more stressed than when I arrived, which is disappointing for a milestone celebration. I had hoped for a much better experience from this Choice Hotels property."

"Clean room and sufficient place to sleep. The pillows were comfortable and the staff were very polite. We appreciated the GF options for breakfast and the small fitness center. We had a nice dinner at a location recommend by the hotel as well. "

"The breakfast was not that best. The eggs were watery. The matress"

"Breakfast food was freash and restocked quickly. We had a late check-in and it went very well. "

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"This Best Western was disgusting. It was dirty, old, poorly maintained and gross to stay in. Do not book this hotel. I would love to get my money back because it was truly a terrible stay. "

"Ample parking. 4 minutes from the airport. Very friendly staff. "