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It was a well maintained hotel with nice amenities

We were traveling very late and found this hotel on Expedia. Called the front desk to let them know we would be arriving later and Katie was so sweet! She put us at ease that we would be able to check in later with no problems. Front desk clerk got us checked in quickly and was very kind. Room was clean and the beds were comfortable. Breakfast was great and staff were monitoring area to clean and refill food as it was taken.

We are grateful for a clean, comfortable, easily accessed property for our Syracuse University visit in October 2026. Will DEFINITELY pin this property for our next visit!

The lady at the front desk was extremely courteous, found a bird that flew into the window and died. We are animal lovers and she was also, she said she would take the bird home and bury it. Anyone else would have thrown it into the garbage which would extremely make me mad. I am glad that there are still some great people in the world and you have one working for you. Thank You again to that wonderful lady...

It was a amaxing stay first off meagan put in a suite and called later to make sure everything was ok meagan was amazing the beds were very comfy and breakfast was delicious will definitely be staying thete again

Will Recommend to anyone 👍👍👍

If you are looking for a nice place to stay near Syracuse, this is place is a very good choice! The house is beautiful and sweet like home, and the breakfast is pretty delicious. There are some good restaurants nearby too, so don't need to worry about where to have dinners. The only thing is that they really need to fix the front door of the room I stay (first floor). I couldn't open it from inside at first, then I couldn't lock it from outside. Something must be wrong with the electric...

The hotel is updated, modern very clean. Our room was specious, but lacked a few comforts that most hotels offer such as a coffee maker and comfortable chairs to use while relaxing in the room. The room was more than big enough to add a couch or comfortable chair. All they have is a metal uncomfortable office style seat. No coffee in the room or microwave which for me brings my rating down. I do not want to have to get dressed and make my way to the lobby for my first cup of coffee! Staff...

My 7 C's are comfort, cleanliness, conveniences, character, close to points of interest, cost, and coolness (A/C). And Nightshade Inn & Gardens gets 5 out of 5 gold stars in each category. Our room was comfortable, quiet, and immaculate, with a lot of classic homey comforts in a recently remodeled and modern setting, with wonderful bathroom amenities, convenient free parking in front of your room, free and easy access to Wi-Fi and a wide range of free streaming TV programming (such as Roku,...

Staff were incredibly friendly and helpful!

Easy check-in, super clean and a really nice breakfast. Also easy parking.

The hotel staff at this hotel is outstanding! We've stayed at other Staybridge Suites and the staff has always been great. It was a pleasure to witness first-hand the polite young man that was working the breakfast buffet. He was extremely attentive to the food supply, cleanliness of the eating area, and answered any questions that were asked by myself, and others throughout the morning. He had a positive attitude and you could tell that he truly enjoyed his job. There was a nice variety of food...

Most of the staff was very friendly and treated us like we were very special to them. One middle-aged woman working the breakfast area was a bit terse. She was not friendly at all.

The room and bathroom were spotless and spacious. The bed was super comfortable. Keurig provided in room and 24 hr hot coffee/tea bar in the lobby, which was also super clean. Did not wake up in time for breakfast so unsure what is served but it is included. All the staff were so nice and welcoming - especially the night desk attendant! The area felt safe and is a very convenient location. The only thing that could be annoying for some is the traffic sounds as it's near the Thruway and Airport,...

24 hour shuttle.

Love this hotel. Perfect stopover to Niagara Falls. Yummy breakfast.

Everything was perfect. No complaints. Would definitely stay here again!! Love how close the hotel is to the mall.