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"Room was very clean. Staff were great."

"The property is very spread out and although the parking area is large, there's apparently only limited places to park. The stairs up to our room are in need of maintenance and neither keys worked. Had to get back in the car to drive to the office to get new ones, then only one key worked. The room was nice but overpriced. Breakfast was decent but the egg discs were luke warm andfood ran out quickly. I noticed something on my front windshield, it was a parking ticket stating that my parking pass wasn't visible...funny because the ticket was put right over it. I took pictures and am complaining to the city. There were 4 others that were also ticketed. Ridiculous and unwelcome."

"First, I suppose I should list the good. 1. New towels. It's always nice to have new towels. 2. New sheets, covers and duvets. It's also always nice. 3. The bathroom was clean on check-in. another plus always. 4. The desk staff works hard, within their control, to run a nice hotel. I also saw a maintenance staff member respond promptly to a room where the guest could not get their fireplace lit. Now the not so good. 1. The hotel is in the middle of remodel, so, there is a lot of noise. Expedia never mentioned it, and the hotel's own page had a momentary flag flash on the screen, that could be easily missed. 2. To say the hotel is not ADA compliant is a vast understatement as it was made in I expect the early 60s. There are so many things to list but include: a. Narrow hallways . b, No grab bars, c. No peep hole, in the door, d. On the upper deck of the parking structure, there is a dangerously steep stairway and a missing guardrail. 3. The way the hotel is operated by the owner(s) is deplorable. Complaints include: a. Upon arrival, the room was too hot for us. This hotel has never had air conditioning installed. b. The rooms are NOT made up daily, when we asked about it, we were told, the rooms are only cleaned after the third day, because of covid. we had to get new towels from the desk. There is no breakfast served also because of covid."

"This was a bare bones place to stay!!!"

"Nice hotel in a great location. A very good value. My only gripe is slow wifi."

"Great!!"

"I was only there 1 night, but it was an excellent stay. I will make sure to go again if I am in Eugene again. "

"Nice room"

"Clean room and friendly staff"