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"The room was great and cosy but what stood out most was the immense, incredible and unique service from the hosts - especially Daryl, who catered to me in desperate times of need. I was there with my production team, as we were shooting for a TV Advert and Daryl went out of her way to make sure we were accommodated and had everything we needed and more in abundance. We had an emergency situation with our kit, which was my error, but Daryl went out of her way to deal with the situation with a last minute contingency - she then helped me print out documents that I needed, which again I should've had sorted myself whilst also maintaining hospitable qualities through offering me drinks and checking I was okay. I couldn't have possibly asked for more. I know exactly where I would recommend myself and others if we were in the area. I would like to thank Daryl very much - what a absolute gem of a person."

"Friendly staff. Great food and fantastic spa and treatments. "

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "

"Very clean and convenient for town centre and railway station."

"The room was absolutely spotlesss. What made the trip memorable was how every person was more than happy to go above and beyond to assist us, even with small things like proving water and warm cookies when we asked. Everyone was so welcoming and friendly, 10000/10 customer service "

"Excellent, what a beautiful place to stay in the heart of the Cotswolds, highly recommend! The suite rooms are absolutely beautiful and such a wonderful treat! A special mention for the lovely guy on reception who checked us in, and really did make us feel most welcome, he was extremely informative and nothing was ever too much trouble! He also served us for breakfast today - thank you :)"

"Great staff, very friendly, warm room "

"Rooms were very clean; staff were friendly and so helpful; full breakfast had many good choices. Travelled with family: grandparents, parents and children (including 1 autistic 5 year old). We were treated with care."

"Best location clean rooms and friendly staff. Good customer service. 7 star "