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"Yes so clean and amazing service "

"I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement."

"Very clean. Helpful and friendly staff.Excellent stay."

"Excellent Hotel Staff and hotel stay. Really recommend this hotel. Will come again."

"Everything is great staff /room is clean/breakfast food is good/ parking is great too !Thanks all staff great service xx"

"Nice vibe over festive period, staff friendly and helpful, room was good standard"

"Repeat visitor. Clean tidy, close to airport."

"Good"

"Very good stay, all staff were good, the lady on reception who managed to move us rooms after a family had taken two rooms by us and were absolutely nuts, was an absolute star."