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"Staff was very helpful"

"Very clean room and plenty of amenities were provided. The staff were very helpful and nice."

"What an excellent hotel. It’s very new and modern and has a relaxing zen design. Loved the onsen and our room on the Executive Club level. The location was also convenient in terms of shopping and eating options right below the hotel floors. We will definitely recommend this hotel to our friends and family and hope to visit again."

"Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though."

"Great food, friendly and helpful staff"

"Location "

"Spacious room, clean and had all the necesarry amenities. Staff was very nice and quick to help."

"Wonderful location, good amenities. Very clean and hygiene. "

"Friendly staff"