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As I arrived at Q Hotel, I realized that I had dropped my phone in the Uber that took me there. The front desk staff was so helpful. They spent an hour helping me to phone my telephone so that we could ask the Uber driver to come back. In the end it all worked out well. I recommend this hotel, as it is clean and bright. But mostly, I recommend this hotel because the staff are helpful, kind and patient.

Super convenient to arrive to by train from the city and be in your room in 10 minutes, and equally extremely easy and time-saving to get to airport in the early morning.

The hotel overall was very good, great buffet breakfast , clean room, but the sofa bed was too small for my two children, I wish that they would mention the size of sofa while booking the room, I would get an extra rollaway. Also, the free wifi didn't work on 8th floor, which was strange, because it worked on the 10th floor at our previous room when we visited earlier. Well, the stay was nice, hotel is little further from Old Town, but shuttle service provided for free is very helpful to get you...

Thank you

Clean room, sumptuous breakfast, excellent location. quite

Wery good 👍

What a fantastic gem of a property. Surrounded by woods in a quiet neighborhood, immaculate hotel with professional staff and free parking. We felt absolutely safe walking to nearby shops and dining. Also commuter train nearby. The breakfast was a gigantic buffet of meats, cheeses, fruits, veg, juices, cereals. Just fabulous. Didn’t get to visit the spa but looked amazing. Zero complaints about this stay.

Super nice staff, accommodated an early check-in, and were very helpful with the gym. The mattress was probably one of the best i have ever slept on. Nice, quiet location right next to the tram and under 15 minutes from the old town.

We knew there was a short walk to get to the old town but the hotel provided one of our best experiences so the walk was worth it! The staff, room, breakfast, and the couple evening dinners we had at the hotel were excellent which more than compensated for the walk. If you were not up to the 15-20 minute walk, an inexpensive, less than $5, taxi ride was easily at hand.

Everything about this hotel was lovely . I would definitely book here again .

Staying here is like coming home to family. Staff are attentive, professional and friendly, and provide great recommendations for dining and other activities. The rooms are super clean and comfortable, with the fluffiest towels I have ever had in a hotel! Looking forward to my 4th stay there soon. Thank you, you terrific staff members!

Beautiful!

Excellent as always. My preferred hotel to stay when in Krakow.

Excellent location for me - near office and town square. Lovely resorted hotel in historic building. Rooms are very modern and they offer a transportable cell phone to use while in the city - very helpful and handy. Two minor recommendations - update the bath towels; they’re old, scratchy and have some pretty thin spots. Second, back off on the room/linen scented freshener. Too overpowering for me. Otherwise was a lovely hotel and I’ll definitely be a repeat customer.