In Murom, a hotel must provide a specific number of upscale conveniences to earn a 5-star rating. These can include on-site gyms, saunas and spas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their superior standard of service. You can look forward to things like nightly turn-down services, concierge services and in-room massages. Some may even offer thoughtful touches like a welcome gift.