"للأسف ، لا خدمة حمل الحقائب والنظافة والصيانة ركيكة، والبوفيه محدود جداً ، هو مستوى نجمتين فقط ، ماء الاستحمام شوي بارد وشوي حار ، عذاب في عذاب"

"I stayed at Sapphire Bayil Hotel with my mum during our recent visit to Baku and we were genuinely impressed by the experience. The hotel combines modern comfort with a warm, professional atmosphere. Our room was spotless, spacious, and beautifully designed. The staff deserve special mention- they were consistently attentive, polite, and went out of their way to make my stay comfortable. Check-in was smooth, and every interaction felt sincere and welcoming."