"Legacy took care of us as we checked in. My guy was celebrating his birthday and he got red velvet cake in the room. Everything was very nice."

"We were in Rockwall for our sons wedding so we had several rooms. Our group alone had 7 rooms. They did not clean the rooms even though we put the hang tag on the door saying we needed service. They only brought clean towels after I called. The air conditioning in the whole hotel was out for hours. Bar service was extremely slow."

"Great location, superb ambience, and excellent cleanliness. Staff service was top‑notch. However, despite booking an all‑inclusive package with breakfast included, I was still charged for my kids’ breakfast. That experience ruined the stay, and I will not return."

"The room was not clean. There was a huge hair ball on the floor, gaur strands in a couple of towels, and the toilet seat not properly cleaned."

"Hotel was super clean and staff was very helpful in obtaining adjoining rooms!"