"Room was clean. Toilet bowl cover had to be moved in order to flush. There were abandoned cars and homeless people living in the parking lot. I had to leave my ID in exchange to use the iron and board - and I had to go get it and walk it back… super weird. The lobby was closed to guests, so just a walk up window from the parking lot. If staff is scared, makes me feel unsafe. The AC unit in the room was damaged, and the heater didn’t work - I was freezing. The phone was ripped out of the wall, so...
"Room was clean. Toilet bowl cover had to be moved in order to flush. There were abandoned cars and homeless people living in the parking lot. I had to leave my ID in exchange to use the iron and board - and I had to go get it and walk it back… super weird. The lobby was closed to guests, so just a walk up window from the parking lot. If staff is scared, makes me feel unsafe. The AC unit in the room was damaged, and the heater didn’t work - I was freezing. The phone was ripped out of the wall, so...
JOHN-ANDREW