Fairmont Banff Springs Gold Experience

Property class: 4

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Located close to Banff Centre for Arts and Creativity, Fairmont Banff Springs Gold Experience provides a golf course, a bowling alley, and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, cross-country skiing, and ski equipment rentals. Treat yourself to a deep-tissue massage, a body treatment, or a detox wrap at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include volleyball, mountain biking, and ice skating. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free WiFi in public areas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Fairmont Gold, Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a chair. There is a window with a view of mountains and a lake.

Fairmont Gold, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Mountain View

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Fairmont Gold, Room, 1 King Bed, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Fairmont Gold, Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
405 Spray Ave, Banff, AB, T1L1J4

Getting around

  • Banff Station
    10 min drive
  • Calgary International Airport (YYC)
    100 min drive

About this property

Fairmont Banff Springs Gold Experience

  • Upscale family-friendly hotel in the mountains
  • Located close to Banff Centre for Arts and Creativity, Fairmont Banff Springs Gold Experience provides a golf course, a bowling alley, and a terrace. Hit the slopes at this hotel offering a free ski shuttle, cross-country skiing, and ski equipment rentals. Treat yourself to a deep-tissue massage, a body treatment, or a detox wrap at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include volleyball, mountain biking, and ice skating. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free WiFi in public areas.
  • You'll also find perks like:
    • An indoor pool and an outdoor pool
    • Full breakfast (surcharge), free bicycle rentals, and 3 outdoor tennis courts
    • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Express check-out, express check-in, and a gift shop
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 115 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Children's slippers, childcare services, and free infant beds
    • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
    • Bathrooms with rainfall showers and designer toiletries
    • Flat-screen TVs with premium channels
    • Workout equipment, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Fairmont Banff Springs Gold Experience have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 6:00 AM–11:00 PM.

Is Fairmont Banff Springs Gold Experience pet-friendly?

Yes, Fairmont Banff Springs Gold Experience allows pets (limit 2 total). There's a fee of CAD 50 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 39 per day. Valet parking is available for CAD 59 per day.

What time is check-in at Fairmont Banff Springs Gold Experience?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Fairmont Banff Springs Gold Experience?

Check-out is at 11:00 AM.

Does Fairmont Banff Springs Gold Experience provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of CAD 75 per person applies.

Where is Fairmont Banff Springs Gold Experience located?

Located near the slopes, this Banff Springs District hotel is in the mountains and within 1 mi (2 km) of Bowl Valley Five Pin and Pints, Banff National Park Information Centre, and Banff Gondola. Upper Hot Springs is 1.3 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairmont Banff Springs Gold Experience Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 69 out of 83 reviews
Rating 8 - Good. 6 out of 83 reviews
Rating 6 - Okay. 5 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Nice clean room. Staff friendly & helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and facilities
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within the Banff National Park on the Bow River. There are mountains everywhere you look and a beautiful nature trail that takes you right into downtown Banff which is along the river. The hotel experience was wonderful in all ways - beautiful room, delicious breakfast and afternoon snacks, (we did the Gold experience which I would highly recommend) heated pools, restaurants, and morning yoga classes. The staff were exceptional also. We can’t wait to return!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Gold is on another level, excellent service, amenities and the food was amazing. I am spoiled now and will have a hard time going anywhere else now
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold Experience exceeded our expectations in every possible way. Clean modern room, helpful and professional staff. Attentive room service. Food. 5-star all around.
Room
Room window
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Fairmont was truly amazing, the staff was very friendly and helpful. The building was beautiful and the views were breathtaking
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenery was spectacular, staff was very accommodating and friendly. Very expensive but worth it if you can afford it.
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, views were fantastic, I loved the outdoor pool & yoga class; staff was incredibly helpful; didn’t need to spend $ on food because the Gold Experience Lounge provides breakfast & snacks at dinner time (which is more like a good quality buffet); fireplace in room nice touch.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views! Staff was fantastic. We stayed Fairmont Gold Level so breakfast, afternoon meal, dessert, and drinks were included. Can’t say enough great things about our stay! Phenomenal visit!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking views from the castle!

The fairmont was magical! What a beautiful place in a beautiful setting! Loved the “gold” experience from a food standpoint! Will be back!
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class service Worth the upgrade to Gold. Cannot say enough about the welcome team and their relationship building. We weren’t there for long but easily felt like part of the family
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! What an amazing trip my husband and I had visiting Banff and staying in the Fairmont Gold in Banff Springs. The staff truly roll out the red carpet and made a very memorable experience. The food was great and the spa was lovely!
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
We had a fabulous experience at the Fairmont. It was bar none the best vacation for us. From the incredible mountain views, lovely room, breakfast and evening hors d’oeuvres, friendly, service oriented staff, Banff will forever be a beautiful memory. We are recommending the Fairmont to all our friends & family. Canada holds a special place in our heart. We love Canada!!!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Fairmont Banff Springs. Everything was seamless upon arrival due to our Gold Experience. The room was beautiful, the view spectacular, and all the Gold amenities spoiled us. I travelled with my 11 year old daughter, and I don’t think she realizes how lucky she was to experience Banff.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service beyond incredible

We were blown away by the amazing service given by every last person there. Elle was truly a gem and took us to the room to ensure we were happy with the room. Truly a wonderful experience
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

People make the difference…

The best hotel service we can recall from Michelle who greater us on our arrival and managed our parking, to Mikael who showed us around the Fairmont Gold experience and amenities, to Suku who managed our check in and daily needs. Panoramic view of the Rockies from our bay window at the iconic Fairmont Banff Springs.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled around the world and this is one of the most awesome places I have stayed. The hotel is large but they have been able to have numerous small restaurants and bars (and put the conference center in a separate building) so that it seems like a small charming hotel. We enjoyed Fairmont Gold which made it even better with the lounge for breakfast and happy hour. On top of how outstanding the hotel and staff are - the location makes it even more spectacular. Even if you don't have your own car, they have shuttles to most places including Lake Louise. Food was great and staff amazing. I can't wait to return!
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. 1888 restaurant over priced and pretentious. Food not so good. Not worth paying $95 for a steak.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with a priceless Rockies’ View

My partner and I stayed on the 5th Floor Fairmont Banff Springs Gold Floor View. This was the very best experience. Access to a Full Lounge with Breakfast and Dinner items and access to drinks and snacks throughout the day. Comfy rooms, wonderful beds! Very helpful, friendly and attentive Gold Floor Staff. We had lunch, dinner and afternoon tea at the Hotel’s dining rooms. Excellent Food, Service and Ambience. Wonderful! The Hotel is clean and tidy, and while a huge Hotel there’s lots of signs for direction. We enjoyed a couples’ massage as well as several swims in a well maintained pool. Overall, an excellent, 5 Star Hotel!
This is the actual view from our Room!
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are fantastic. Our one BIG issue was the strong rose-scented fragrance that is piped into the hallways and possibly our room too. The fragrance is very strong and overwhelming. My wife had a headache after about an hour in the room. We had to ask for an air filter unit and to keep the room window open soe several hours to make it tollerable. Bathroom products have the same scent.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, friendly, helpful and thoughtful staff. We were staying for three days of relaxation and spa and we left feeling very refreshed.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Beautiful place
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely amazing! The gold experience was out of this world. Amazing. Beautiful. The floor near the bathroom was chipping up and was a little bit of an issue.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and amenities all round. Fantastic stay.
Stayed 1 night in Feb 2023