"Everything was good. But the day I checked out, I went out for breakfast and was going to take a nap before checking out. The battery on my door handle was dying so my card didn't work and I went back and forth (my room and reception) a lot of times to find out it was a battery problem - I had to show them a recording of the doot not working. The staff opened the door for me in the end, but it was a lot of back and forth and my room was at the far end. I didn't have time to nap in the end and there was no apology from the staff, even when I checked out. Ruined my last day. Room also not sound proofed well"