"While the location was my primary reason for booking this hotel, the staff would be my reason to return. My daughter and I had a wonderful stay after the Hot Wheels show. We arrived early, left our bags, went out for lunch, came back for a swim, had a drink (hot chocolate) in the bar on the 9th floor, before heading (literally across the road) to wembley arena for the show. When we got to our room, the staff had put balloons in there as I'd said it was a birthday treat for my daughter, it was...

"As expected from Hilton. Nice stay."