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The Rubens at the Palace

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Elegant comfort with stunning city views

Elegant and beautifully designed, this hotel offers stunning city views and a prime location near top tourist attractions and Victoria Station. Savor fantastic cuisine at the classy NY Bar restaurant and enjoy the luxurious comfort of your bed.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is AED 928
AED 1,113 total
includes taxes & fees
24 May - 25 May

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About this property

The Rubens at the Palace

  • Luxury boutique hotel near Buckingham Palace
  • Big Ben and Piccadilly Circus are located near The Rubens at the Palace, which provides dry cleaning/laundry services, 4 bars, and a 24-hour business center. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and British cuisine. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • English breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
    • A living plant wall, a front-desk safe, and laundry services
    • A porter/bellhop, a 24-hour front desk, and a banquet hall
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 161 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Designer toiletries, shower/tub combinations, and children's robes
    • TVs with satellite channels
    • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number CMP62944

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Rubens at the Palace pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 500 per stay and a fee of GBP 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Rubens at the Palace?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on 24 May 2026 start from AED 928, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for GBP 70 per night.

What time is check-in at The Rubens at the Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Rubens at the Palace?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Rubens at the Palace located?

Located in London City Centre, this luxury hotel is within a 15-minute walk of Buckingham Palace, Hyde Park, and Victoria Station Travel Information Centre. Piccadilly and Westminster Abbey are also within 15 minutes. London Victoria Station is only a 4-minute walk and Victoria Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 737 out of 1009 reviews
Rating 8 - Good. 157 out of 1009 reviews
Rating 6 - Okay. 74 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, it was located close to so many tourist areas plus buses and the tube. The staff at the hotel were so friendly and clearly service was top of mind for everyone. Will definitely stay there again!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, the friendliest staff ever, comfortable bar. Great location, would definitely return.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was made so special by the attentive staff. Everyone was very friendly and helpful no matter my need. The hotel is in a great location, and it was very easy to walk to various attractions from the hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just upgrade your rooms to a bigger size! Staff wonderful! Great location close to everything!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Beautiful rooms, lovely staff, great location. I was in a cosy double and it was really nice. Luxury!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Azza

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and even better staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gennadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in the heart of the city. It is historic but very well decorated and maintained. Staff is very helpful and friendly. We would highly recommend it!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful! Fresh and tasty. Staff were incredible! So attentive and accommodating !
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the loveliest hotel we have ever stayed in, during our many visits to London. Friendly, kind, helpful and nothing was too much trouble. Superb location, minutes away from Buckingham Palace. Our stay was simply lovely!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, amenities, property conditions & facilities
The lovely reception team and bar staff also the breakfast and service was amazing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Our room was perfect!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well maintained throughout, comfortable beds and helpful staff. Slightly off-putting that a £15 per night discretionary service charge is added to the bill and even by London standards the breakfast is very expensive
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Fantastic Hotel, lovely staff, Great Food & wine.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Macharia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good large clean room. Efficient staff. Extensive breakfast selection. Amazing location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary stay at the Ruben. Most accommodating staff and met our needs. Very convenient and walkable to everywhere.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Leticia

Liked: Cleanliness, staff & service, amenities
The hotel is right next to Buckingham Palace. The staff is what makes this hotel great. However, the rooms are in need of some refurbishment, especially the bathrooms. Typical European sized rooms. Close to Victoria Station which makes it convenient to visit attractions.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kavin

Liked: Cleanliness, amenities, property conditions & facilities
This was an absolutely stunning authentic hotel. Any stay I have in London in the future will struggle to top the decor, amazing staff and incredible environment n
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robert was a wonderful help! The entire staff did an amazing job and I felt safe and taken care of :)
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities
Lovely British style hotel very good location
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, well styled rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Yes room was spotlessly clean and the staff were so welcoming, friendly and professional
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and guest service. Received assistance with orientation and calls to ensure satisfaction with room and hospitality
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
One of the best hotels I’ve stayed in. The staff was amazing and the house keeping was impeccable.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph Decker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff.
Stayed 3 nights in Nov 2025