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"Not impressed."

"Loved the pools. Excellent restaurants. Such a beautiful location. Would definitely come back!"

"Very clean and noise free. But the A/C system very noisey."

"Great location and enjoyable stay. The staff was very accommodating. Breakfast buffet was delicious. High tea at the Pendray restaurant was excellent."

"Athletic club with full length lap pool is an excellent perk. Restaurant was quite good. Appreciated the large (1br) room although as usual the convertible sofa bed was not especially comfortable. Lovely balcony. Electric car charging situation slightly complicated (3 stations reserved for hotel, others are public but can only be paid for with Canadian card) but worked out in the end."

"Beds are so old and squeaky.."

"Very helpful and friendly staff, always keen to help and give useful advice. The room was well equipped and quite spacious. The food and cocktails in both bars/restaurants were lovely, highly recommend, with a good choice and selection. The hotel was situated in a good location and within walking distance of all local attractions."

"Amazing experience, great location!"

"Very nice facility, spacious enough rooms, tremendous staff, super clean. Perfect"

"The place was a block off the wharf and very close to everything that we were looking to see in downtown Victoria."

"Only downside is there is no air conditioning. Our room was ok at night, but very warm and stuffy in the evening. (It was a 30 degree Celsius day)"

"Great location, parking is a bit limited."

"Great value and quiet location close to everything. Staff was incredible. We'll definitely be back the next time we're in Victoria."

"The staff was great. We were able to check in early . The room was clean & very well appointed. Pool & hot tub were great. We used the bikes to tour Victoria . Excellent location"

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"Staff was very polite, friendly and helpful. Especially Anja."

"The hotel is beautiful and within walking distance to downtown and the inner harbor. The food in the restaurant is good. The room was a great size."

"This was a very enjoyable and comfortable stay. A mix of old world and colonial, with a little Mexican feel."

"Everything was very good about the hotel except the room was quite noisy from a night club, both in terms of music from the club and patrons on the street. We saw Expedia warnings about this just before we checked in but there was no alternative room at that time. If you stay here ask for a room away from the club on Broad Street."

"Beautiful hotel! Great room and location"