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"I couldn’t even stay there. The place reeked of cigarette smoke. Then I spotted a roach crawling along the wall beside the bed and in the bathroom floor. Took a video and showed the front desk clerk, she said a manager would come talk to me…no one ever came or called. Ended up checking out and was told I’d be refunded. Trust me…you do NOT want to lay your head anywhere near this place!"

"We arrived late after a flight, around midnight. It was just a one nighty stay before we hit the New England road. Check in was quick. I asked if there were bottled waters in the room. Nope. I asked if there was a coffee maker in the room. Nope. I had to buy $3 small water bottles from a vending machine. The room had torn curtains and dirty rugs. The shower was slippery and had no rail to hold onto. I have neuropathy in my left foot and was damn near terrified to slip and fall. After i got out of the shower, I went to dry my hair and the dryer did not work. I heard the maintenance people in the hall, and I told one the dryer did not work and asked if I could get another one. He ran up and down the hall over and over. I waited with the door slightly ajar. When he returned he tried to hand me a PLUNGER! A USED PLUNGER. I am not kidding. My son woke up when I yelled NO NO NO NO. I pointed to my wet hair and made the blower noise, and he laughed and came back with a working dryer. We did not have breakfast because it was all SUGAR products. No protein. Junk food. I would not stay here again, I would make the drive a few more miles for something more suitable. "

"People arguing early in the morning, waking me up out of my sleep, people living in the motel The room wasn’t anything special. The door wouldn’t close in the bathroom becauseThe toilet seat was the wrong size. Inside the sink was filthy, and there were roaches."

"Toilet was dirty, TV did not work, no Kleenex box."

"Room was clean Staff was EXCEPTIONAL ! Check in and check out went smoothly Breakfast was prompt and pleasant Remodeling going on at the hotel and surrounding buildings so there was a lot of construction vehicles and dumpsters and noise"

"Great"

"Amazing resort, top notch staff! A big thank you to Larry, Kenya, and Jackson for their amazing service. The resort is amazing for families, super clean, friendly staff, amazing pools for kids and adults, great housekeeping, and beautiful beach. I cant say enough about Singer Island and the surrounding area. We look forward to returning every year. You will not regret staying here and will fall in love with W Palm Beach."

"Valet returned my Tesla with a beverage spilled and dried to my white passenger seat after I just paid to detail the car before this trip. When I pointed it out to front desk she did immediately refund ONE day of parking however my vehicle should not have had anyone drinking in it and that beverage sat there stinking up my car for 2 fill days. Hotel room fridge was not cleaned out and a previous guests leftovers were still in it. I was told someone from management would call me to discuss but nobody did. The mattress in the room is old and outdated and did not measure up to my expectation for this type of hotel. "

"Room was recently updated and was clean. Location is convenient to restaurants and shopping. Seemed to be occupied by more “residents” than guests but that’s what you get at the price point."