Search Hotels in Trousdale County

"The Hotel and room were clean. The staff wasn’t very welcoming. The front desk attendant seemed annoyed upon my check in. Even after check out I wasn’t asked how was the stay, only if I needed a receipt. One of the housekeepers wanted to go back and forth about towels after I told her she didn’t give me enough per the number of people in the room. I normally pack my own towels but forgot them, there was a Walmart very close so my issue was resolved. "

"Check in was flawless, BreAnna was awesome. I often travel alone; I love that she didn't announce my room number or question if I had a companion. I did find a hair on one of the pillows, but I just put it to the side. Saving as my preferred hotel for my next trip to Asheville, having a shopping plaza in walking distance was great. "

"The couches are extremely uncomfortable. The bed has such a dip. In the middle. It has to be over 20 years old . Ive never woke. Up in so much pain in my life"

"This was a great stay. Very nice hotel. Among, if not the cleanest hotel I have stay at. Staff is amazing. The person taking care of the buffet breakfast kept fresh & full. "

"Never again "

"When we arrived, we had a room that was supposed to have a sleeper sofa for a liver transplant patient at Vanderbilt Hospital. When we got there, there was no mattress in the sofa. We were offered a rollaway bed that is a twin size. In the early morning hours of 3:00, the person sleeping on the rollaway was getting bitten by bed bugs. When we brought this to their attention, the hotel would not give us a refund other than a little over $20. We did not even get to sleep in the place that we paid for. Through Hotels.com, the hotel said they refused to give us our money back because of policy. This is not over. I do not put up with companies that bully their customers and don't take care of them. I will not accept any motel that has bed bugs and then does not take care of the customers. We had to get up as of 3:00 A.M. in the morning and get all of our stuff together. Do not stay here. You will not be taken care of if there is a problem. This reservation was put through Hotels.com. They didn't do any better for us than what the hotel did. I've always thought of Holiday Inn as a respectable property. We have been using Hotels.com for the last year multiple times to take a friend to Vanderbilt Hospital in Nashville for a liver transplant. Not anymore. She is the one that got attacked by the bed bugs. This is the kind of service you can expect if you have a problem through Hotels.com and the Holiday Inn Express in Mount Juliet."

"Clean room good staff"

"The room was beautiful and comfortable and clean ! The staff was friendly ! I dont recommend the buffalo wild wings next door as i recieved food poinoning from this place as well as poor service ! The warffle house across the stress is where to go! The hotel is amazing and location is right across from the mall! "

"overall this stay was great! I have such an issue with hotel bathrooms and the lack of attention they receive. room was great, clean and nice, but in the bathroom you can see paint peeling up around the shower, seal around the door was brown and the caulk in the shower was turning black. It seems like every hotel we have stayed in lately the bathrooms are the worst. "