"Friendly staff, simple check in, modern rooms and design"

"This is a wonderful hotel with great service, really comfortable rooms - and the fact that you can access the thermal baths is the icing on the cake! Just a few minutes from the station and the main shopping and tourist areas, the hotel is really well situated yet feels like an oasis of calm. The one minor downside was that the restaurant wasn't open on a Monday, but there were plenty of dinner options nearby. It is one of our favourite places to stay in Bath and we would highly recommend it."

"Atmosphere was charming and comfortable, great location and wonderful service."

"All of the staff were so friendly! They really did go above and beyond!"

"Loved it, had a good time and the place is very cosy. Definitely recommended "

"Very helpful staff"

"Great hotel, would definitely stay here again"

"Great location and clean, warm room with nice touch of providing a bowl and towel for our dog. Also very nice breakfast."