"Great location and helpful staff"

"Clean room , comfortable bed and all useful amenities in room"

"Really friendly owners and it was very clean. However the hotel is very run down and in desperate need of refurbishment several holes and cracks in the walls. Bathroom had a lot of rust and loose mastic. Room was freezing despite having a heater and we slept in our clothes. Food in restaurant is cheap but low quality. Again staff were all very nice"

"It was very good"

"The Kew Gardens Hotel was perfect! Just around the corner from Kew Metro Station and the cutest little “square “ with lots of great restaurants and shops! A Tesco open from 7-11 was perfect! Coffee shops, easy access to the city, and Kew Gardens!! It has a lovely pub on the main floor that serves breakfast etc… I am so glad I picked this one!!!!"

"The bed linen was very dirty, and there was a lot of noise in the middle of the night—apparently someone was cleaning—so it wasn't a pleasant experience."