4/10 سيّئ
Elizabeth
مسافر برفقة العائلة
5 يناير 2026
عناصر لم تنل الإعجاب: النظافة ووسائل الراحة
First, the "3 bedroom villa", was really a 2 bedroom villa with a separate guest room on the lower level, which was very disconnected with the 2 bedroom space. If I wanted adjoined rooms, I would have stayed elsewhere. The sofa and furniture were beat-up, curtains were falling, the showers were dirty and in need of re-grouting. The food at the restaurant was terrible. We booked an activity and the concierge neglected to tell us a safety exam was required so we were turned away when we arrived at the event bec we had not done this. We had planned our day around this activity and it didn't happen. I made all my complaints known to the manager and she apologized and said to please let her know what she could do to make our stay better. How could she not know?? How about a complimentary drink or meal or discount on another activity?? Really a sub par operation, very disappointed and I wouldn't recommend staying here at all.
Elizabeth
أقام 7 ليالٍ في شهر ديسمبر عام 2025
