"Lovely staff"

"Friendly staff who resolved enquiries quickly. Very functional rooms - we love the hair care, toiletries, tea/coffee, vanity area and hot/cold tap in the corridor. Also appreciated the complimentary drinks in reception and the comfortable and stylish seating areas."

"Room was outstanding, very spacious with a very comfortable bed and good quality fittings. The young lady who checked us on was excellent, resolving a minor issue with an unneeded cot (Expedia issue). Looking forward to visiting again."

"Always feel very welcome and valued as a customer."

"Nice Room - warm and comfortable."

"Room very clean. Staff always welcoming. Pleasant stay as always "

"The room was lovely with a comfy bed and nice shower room. The fancy kettle was easier to use than it looked. We felt well looked after. The breakfast was really tasty, with a number of choices."

"A great stay, central for everywhere we needed, easy access to the station and short walk to the therma spa."