"Staff, food and the SPA was amazing BUT the noise from a function room right below our room spoilt all. Did not stop until 1am a constant thump of music, we were there for a relaxing weekend but couldn’t sleep at all until after 1am. When we told the receptionist they were not concerned with no apology. Seemed it was us wrong for not joining the party. "

"During stay had to request that room/bathroom bins were emptied and this was reluctantly partially carried out."