"Very friendly staff. Good facilities, great breakfast. "

"All levels of the hotel team were exceptional! Friendly and always willing to go above and beyond. The room was spacious, clean and the bed was very comfortable. Breakfast and dinner were yummy and always delivered with a smile. We plan to return in the new year. No need to go anywhere else. Much thanks from Canada! "

"Delightful stay at The Charm again, the room was spotless and very comfortable. Breakfast the next morning was delicious with lots of choice "

"Nice hotel, in a great location. Staff are friendly and helpful. Would recommend. "

"Very clean and tidy. Staff friendly "

"Excellent all around "

"Lovely staff and plenty of them.Very large clean room with two armchairs and plenty of tea/coffees /chocolate etc.Breakfast was buffet and really good.Great bath /shower with hot water,beds very comfortable.Will definitely book again on next visit to Brighton.Have stayed at Grand and Metropole and this was better!!"

"Given the price, you get outstanding customer service, I stayed in a huge bedroom, lots of toiletries, tea, coffee etc, bedding changed and is clean, nothing was too much work for the amazing staff that were super polite and professional. You can pay double their price and get none of the above mentioned at soo many mid - level hotels "