Find all hotels by Best Western in Melbourne

"Nice comfortable hotel with later checkout at 11am. Our room was not ready so they kept our bags so we could enjoy our stay. Would have liked them to notify us when room was available as I feel 3pm is pretty late in afternoon to get into your room. Staff were friendly and offered a breakfast deal. One lift was closed and this lead to a bit of a wait up and down. Miss the old rooftop pool."

"The room stinks with cigarette smells. Pillowcase and towels have stains"

"Unfortunatley my friend had an injury during our stay , ended up in hospital for 1 night, then back to the hotel. A long walk on crutches to hotel room with no offer of a room closer to lift till all too late when an enquiry was made. I believe the receptionist could have shown initiative in this situation we found our selves in rather than expecting me to continually make requests . Other than that the rooms were clean and comfortable, all being well health wise its a great place to stay. "

"It was such a wonderful stay - loved it."

"Good location but a bit run down "

"Very friendly hotel 5 minute walk to Mel ourbe biggest railway staion , "

"room had everything and staff very pleasant"

"Aircond didn’t work properly. The Hotel had good facilities & close to everything"

"Customer service is amazing but amenities are lacking, you’ll have to pay extra if in need of toiletries. "