"For an International hotel , located near seaport in a major city of the world I was disappointed in the limited language skills of the staff , BELL Staff although young had NO English skills. I speak some Japanese , so I can survive but via in person or on phone through front desk , my English was never understood. Bar access on 30 floor not till 5 pm. Italian restaurant food terrible and again no language skills "

"Loved the sea view room. Great location and "

"The room was clean and comfortable. The staff if friendly and accommodating. We enjoyed our stay. "

"とても丁寧な対応をして頂き、とても快適な旅行となりました。本当にありがとうございました😊"