Volando Urai Spring Spa and Resort

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Luxury
4.0 star property
9.2

Wonderful

Riverside serenity with hot springs

Surrounded by serene nature, this tranquil retreat offers breathtaking hillside river views and a calming ambiance. Delight in high-quality hot springs and spa treatments, and savor unique French-Taiwanese cuisine at the exquisite restaurant.

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
The current price is AED 2,190
AED 2,530 total
includes taxes & fees
27 Oct - 28 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grandview Double Room, River View (Include French Dinner and American Breakfast)

A spacious bedroom with a large bed, a canopy, a nightstand, a bedside table, and a view of greenery outside.

Grandview Double Room, River View (Include French Dinner and American Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Suite Double (Include French Dinner and American Breakfast)

A hotel room with a bed, a TV, a sofa, a lamp, and a small table with fruit.

Rooftop Suite Double (Include French Dinner and American Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View (Include French Dinner and American Breakfast)

A hotel room with a four-poster bed, a bedside table with a lamp, a small round table with a candle and a fruit basket, and a desk with a lamp.

Deluxe Double Room, City View (Include French Dinner and American Breakfast)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grandview Twin Room, River View (Include French Dinner and American Breakfast)

A hotel room with a four-poster bed, a sofa, a desk, and a large window with curtains.

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Rooftop Suite Twin (Include French Dinner and American Breakfast)

A bedroom with a canopy bed, a television, a sofa, and a coffee table.

Rooftop Suite Twin (Include French Dinner and American Breakfast)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Wulai, a neighborhood in New Taipei City, Volando Urai Spring Spa and Resort is in the suburbs and on a river. Wulai Old Street and Neidong Forest Recreation Area are notable landmarks, and travelers looking to shop may want to visit Bitan Waterfront Shopping District and Gongguan Night Market. Lover's Trail and Wulai Waterfalls are two other places to visit that come recommended. Visit our New Taipei City travel guide
Map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341

What's nearby

  • A narrow street lined with shops and motorcycles.
    Wulai Old Street
    2 min drive - 1.9 km
  • A red brick building with columns and a sign reading "M50".
    National Taiwan University
    27 min drive - 23.2 km
  • Wulai Atayal Museum
    3 min drive - 2.3 km
  • Wulai Waterfalls
    9 min drive - 5.2 km
  • Neidong Forest Recreation Area
    22 min drive - 11.4 km

Getting around

  • Wulai Scenic Train Station
    3 min drive
  • Xindian Station
    13 min drive
  • Songshan Airport (TSA)
    67 min drive

Restaurants

  • 雅各道地原住民山豬肉香腸
    2 min drive
  • 山地美食屋
    2 min drive
  • 石板小吃店
    2 min drive
  • Siliq
    14 min walk
  • Abu
    14 min walk

About this property

Volando Urai Spring Spa and Resort

  • Luxury upscale hotel near Wulai Old Street
  • Located close to Lover's Trail and Wulai Waterfalls, Volando Urai Spring Spa and Resort provides free breakfast (local cuisine) and 2 restaurants. For some rest and relaxation, visit the hot springs. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking and valet parking
    • Limo/town car service, hot springs on site, and a front-desk safe
    • Multilingual staff, luggage storage, and a 24-hour front desk
    • Guest reviews say great things about the first-rate property condition
  • Room features
  • All guestrooms are individually furnished, and have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars.
  • Other conveniences in all rooms include:
    • Spring water tubs, toilets with electronic bidets, and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/closets, mini fridges, and electric kettles

Awards and affiliations

  • The property is a member of Relais & Chateaux.

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  • Parking included
  • Free WiFi
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8.0 out of 10, Very good, 181 reviews
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AED 223 total
includes taxes & fees
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Frequently asked questions

Is Volando Urai Spring Spa and Resort pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Volando Urai Spring Spa and Resort?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at Volando Urai Spring Spa and Resort on 27 October 2026 start from AED 2,190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Volando Urai Spring Spa and Resort?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Volando Urai Spring Spa and Resort?

Check-out is at noon.

Does Volando Urai Spring Spa and Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volando Urai Spring Spa and Resort located?

Located in Wulai, this luxury hotel is within 3 mi (5 km) of Wulai Old Street, Lover's Trail, and Wulai Waterfalls. XinXian Trail and Neidong Forest Recreation Area are also within 6 mi (10 km). Wulai Scenic Train Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Volando Urai Spring Spa and Resort Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 220 out of 331 reviews
Rating 8 - Good. 81 out of 331 reviews
Rating 6 - Okay. 20 out of 331 reviews
Rating 4 - Poor. 7 out of 331 reviews
Rating 2 - Terrible. 3 out of 331 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is top notch and courteous staff with excellent service made our stay pleasant and memorable. Amenities are excellent they got all we want. Will be back in future.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome relaxing experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything very nice. Wish food can do better.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
お部屋は川沿いでお風呂も大変良いお湯で良かったです。大浴場も広くて開放的な露天風呂が良かったです。スタッフとのコミュニケーションで大失敗をしてしまいました。帰りの駅までの送迎バスの時刻で15分発を50分発と聞き間違えました。メモで確認をすれば良かったです。電話をしたと言われましたが着信はなく、その他の面でも顧客側に寄り添う意識は世界基準の四つ星と同等かと問われると少し疑問も残りました。お食事は美味しかったです。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
景色優美，服務親切
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
スタッフは全く教育されておらず、ホスピタリティのかけらも、サービスの概念も全く無い。レストランが2タイプあるが、どちらも最悪。タイヤル族をフューチャーしていると謳っているが、冒涜に近い。ルレエシャトーだからと信頼して予約したが、ルレエシャトーも落魄れたものだ。 とにもかくにも、最悪。
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
除了交通一切都很好
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
事前の予約が必要ですがMRT新店駅よりシャトルバスサービスがあるので、便利です。 静かでとてもゆっくりすることが出来ました。ぜひまた訪れたいです。 大浴場の使い方が少し分かりにくかったです。もう少し詳しい案内があるといいと思いました。
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良好服務態度、絕美的風景與人文

良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。 館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
人文的經營很用心,但是設備可能因為年久未再整理,感覺有些不搭; 節目很用心安排,但是環境腹地局限,活動範圍太小; 早晨湯池開放時間太晚
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒服輕鬆療癒

一走入大廳聞到香氛精油，整個心情都放鬆下來，下午茶、晚餐、宵夜和早餐都非常好吃，房間內提供的音樂也很適合沈澱心情，真的可以感受到酒店希望入住的房客都可以享受生活，可惜這次沒看到生活儀式藝術表演，之後有機會一定會再來～
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

高級住宿體驗

頂級住宿體驗，從代客停車、辦理手續、幫忙拿行李進房到介紹房間及整體飯店都非常棒，下午茶精緻好吃，大浴池則稍微普通，但有戶外浴池，在低溫中泡溫泉很舒服，唯一可以挑剔的是餐點部分，感覺食材都很高級，但呈現出來的味道很還好，有可能是我們自己口味不合，但晚餐上菜速度實在太慢，整體吃完大概要2小時，難道是因為是法式的所以連上菜速度都要法式?早餐一樣也是口味上沒有很喜歡，但整體餐點的呈現方式都是很高級根與有質感的，床的部分非常舒適無可挑剔，房內飲品皆免費，浴室硬體及備品也都非常高級舒適，唯一小缺點是浴池是用石頭材質砌成的，可能當天真的太冷，熱水竟然無法維持，導致熱水放滿後呈現上面水很熱，下面卻是溫涼的水溫，真的不誇張，一直狂加熱水也一樣，而且會導致上面的水溫太高，這種現象還是第一次遇到，石頭沒泡到水的部分也冰的可以，所以合理推測是石頭導冰的速度過快導致的。整體來說仍是非常棒的體驗
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Old hotspring hotel in a great location in Urai

The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境優美、硬體需更新

飯店整體來說佔地不大，比較無法飯後散散步。 但服務人員的態度優良，很專業。 房間裡有一點濕，所以有點味道，但有除濕機，就稍微好點。 但整體來說是不錯的。
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
餐點真的很有水準。好吃，
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說是好的 只是不巧遇到飯店消毒 房內有死蟑螂 撇除蟑螂 是滿分住宿
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务非常惊艳。
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and view, wonderful staffs. Some parts of the building showing signs of aging. The infinity pool is now only used for performances, wish they reopen it for swimming.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿佳

住宿佳 餐飲尚可
Stayed 1 night in Apr 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for relaxation

Nice place to relax
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的渡假休養的飯店，還有美食可以享用！
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

尚待加強

以這樣的房價 住宿品質尚待努力
Stayed 1 night in Dec 2019