Find all hotels by Shell Management in Oakland Estates, TX

"The Hotel itself is okay and the location is great but you got the impression the staff didn't want to help and though it wasn't a big deal there was no wifi in the hotel. When we finally asked about no wifi and not being able to log into the apps loaded on the tv in the room the front desk said, 'oh yeah, there's no internet at all, just basic cable. Sorry.' A huge deal, no, but super annoying."

"The staff was very friendly."

"Great"

"Stay was perfect"

"Yes"

"The breakfast was fresh, but the menu never changed. When we arrived, the water wasn't working in the whole hotel, and we weren't told that until AFTER we paid for the room. That was the case with some other guests as well. The rooms were cleaned only upon request. The drainage in the shower was AWFUL. The parking garage didn't feel safe as there were no barrier gates or doors to keep walkers from the street coming in and stealing and possibly mugging some folks. The hotel staff didn't seem confident or comfortable talking to guests and answering simple questions about the hotel and the surrounding area. "

"Absolutely the best getaway I have ever had,,, everything was on point from the customer service to the cleanliness,,,,, to the food and drinks!!!!!! Highly recommended,,,,, definitely going back "

"The staff was great"

"Perfect location"