6/10 مقبول
Margaret R.
16 يونيو 2025
عناصر نالت الإعجاب: النظافة
While there were positive features about the apartment, we encountered several significant challenges. It is clear that the owner/manager is motivated, but it needs additional attention in order to earn a top rating.From the start, communication with the manager was dicey. they wrote in French, I relied in English. There was a switch mid-booking in the payment system that was fraught with problems. While I had confirmation that I had paid for the stay, I received threats of cancellation from the platform. A helpful step-by-step video was sent only the day before - revealed that the lift can only be accessed by a full flight of narrow circular stairs, necessitating lugging luggage for two up a flight. Once the lift finished, it opens to another half-flight of stairs to the actual floor of the building where the apartment is located. I would not have selected this place had I known how much schlepping was required.We had a devil of a time getting the key to work in the lock. The digital key stuck before unlocking — a service visit by a very unhappy service man got the thing open the first time, but we had to wrestle the lock each and every time.The interior was OK not great — tired furnishings, lots of the owner’s stuff laying about, no guide to the place and essentials — glasses, plates, etc. — hidden in remote places. The hide rug was a tripping hazard. Felt like we were in someone’s home instead of staying on our “home away from home.” Unlikely to redo.
Margaret R.
أقام ليلتين (2) في شهر يونيو عام 2025