"Check in very slow and after travelling 3 hours with elderly disabled parents, our room was not ready, which is understandable. But the only offer to get changed for a wedding was in the changing rooms a flight of stairs down or the toilets! The girl on reception was adamant there wasn’t any other option available and was very unconcerned of the needs for my disabled mother. Breakfast the next morning was also very poor and hardly any hot food left on the buffet. The disable room wet room was...

"The staff were very friendly and the location was great! We visited during an extreme heat wave and unfortunately it was uncomfortable sleeping. The staff provided a room fan when we requested, but unfortunately the 2nd floor was an oven. This is no fault of the staff or property, it was just an anomaly of the weather."

"Lovely staff, fast food nearby. Dont be fooled by thinking its a short walk to the train station! (Google tells you to walk along a dual carriageway) the station does however have free parking. Or a 20 minute walk through an industrial estate. A convenient hotel for anyone going to concerts or events in Cardiff."