Find all hotels by Best Western in Phoenix, IL from AED 390

"No House Keep for four days. No new to towels, no bed changed or made."

"Everything was great, except the parking with the hotel is crazy expensive compared to a day pass at any other garage "

"Good climate control, and spacious rooms"

"Good in general "

"Did not know there was breakfast. Too bad as we ended up skipping and ate snacks instead. "

"Pros: Excellent location!! Super close to Shedd and Field. It’s in a quieter part of town — perfect for families with young kids!! Cons: We had two rooms during our visit. The non-city view room was super dark and dreary and seemed a bit run down. The city view room was much nicer! On our second night, my kids used the hot tub and there was clearly too much chlorine added. Our eyes watered, it caused us to cough, and the foam literally bleached and caused the fabric on their bathing suits to wrinkle and disintegrate. (They swam on the first night and the water was fine!) The evening staff were completely useless. Another big inconvenience… Our door dash order didn’t include any plasticware. (We had ordered some pasta dishes.) The front desk staff could not provide us with any. Any?! It seemed incredibly odd that a giant hotel wouldn’t have any forks or spoons, anywhere?? I was advised to “check the breakfast area on the 8th floor” and found all of the cupboards locked. And don’t sell cups of microwaveable oatmeal and mac and cheese if you don’t also offer utensils. Common sense. Seriously, we’re pretty easy to please while traveling. But the complete lack of motivation by the nighttime staff and the pool water fiasco really made me upset. "

"Super nice people. "

"London House is in the perfect location directly across from the Chicago Riverwalk with easy walking access to many of the tourist attractions. Staff were so friendly and helpful! We thoroughly enjoyed our stay and plan to visit again. "

"First ever trip to downtown Chicago was made even better by my stay here. Wonderful location, spacious rooms, welcoming staff, and lovely design. Very accessible for solo travelers, have and will recommend to anyone looking for a place to stay in the heart of the city!"