Fairmont Mayakoba Riviera Maya - All Inclusive

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Tranquil escape with breathtaking views

Surrounded by stunning natural beauty, this serene beachfront property offers a tranquil escape with immaculate grounds and breathtaking views. Delight in exceptional service, phenomenal dining, and a variety of beautiful pools, ensuring an unforgettable stay.

Popular amenities

  • Bar
  • Pool
  • Pet friendly
The current price is AED 3,403
AED 4,407 total
includes taxes & fees
2 Dec - 3 Dec

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 21 of 21 rooms

Fairmont, Room, 1 King Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 45 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
Select Comfort bed
  • 85 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Beach Area Casita, Room, 1 King Bed, Canal View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Beach Area Casita, Room, 2 Queen Beds, Canal View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View, 1 king bed

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 103 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bambu Suite, 1 King Bed, Private Pool, View

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 172 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

Coral Suite, 1 King Bed, Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 139 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

La Tortuga Suite, 1 King Bed, Private Pool, View

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 198 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

El Camaleon Presidential Suite, 1 King Bed, Private Pool Ocean View

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 205 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 41 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Casita, Signature Suite, 2 Queen Beds, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 85 sq m
  • Canal view
  • Sleeps 5
  • 2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min walk - 0.6 km
  • Gran Coyote Golf - 2 min drive - 3.6 km
  • Playa Xcalacoco - 5 min drive - 4.9 km
  • Tres Rios Ecopark - 7 min drive - 4.9 km
  • Playa del Carmen Main Beach - 8 min drive - 8.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Hix Bar & Lobby Lounge - ‬1 min walk
  • ‪La Copa - ‬5 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬7 min drive
  • ‪Bassano - ‬16 min walk
  • ‪Saffron - ‬6 min drive

About this property

Fairmont Mayakoba Riviera Maya - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
At Fairmont Mayakoba Riviera Maya - All Inclusive, you can look forward to a golf course, 2 beach bars, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Treat yourself to a deep-tissue massage, hydrotherapy, or aromatherapy at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers Pilates classes and fitness classes; other things to do include beach volleyball, snorkeling, and scuba diving. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools and a children's pool, along with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and 2 outdoor tennis courts
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Guest reviews speak highly of the helpful staff
Room features
All 401 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 41 for adults and USD 35 for children
  • 2 beach bars
  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cielo at Maykana
  • Gaia at Maykana
  • Hix Bar & Lobby Lounge
  • La Laguna
  • Tauro Steakhouse

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Library
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spelunking
  • Steam room
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center (27,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Housekeeping
  • In-room bottled water
  • Pool access
  • Sporting facilities or equipment
  • Valet parking

We have included all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional extras

  • Fee for buffet breakfast: approximately USD 41 for adults and USD 35 for children
  • Airport shuttle fee: USD 256.00 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006586/2025

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive

Frequently asked questions

Does Fairmont Mayakoba Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Fairmont Mayakoba Riviera Maya - All Inclusive?

As of 12 November 2025, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba Riviera Maya - All Inclusive on 13 December 2025 start from $1,347.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba Riviera Maya - All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-out is at noon.

Does Fairmont Mayakoba Riviera Maya - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256.00 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, the property is all-inclusive.

Where is Fairmont Mayakoba Riviera Maya - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of El Camaleón Mayakoba Golf Course, Playa Xcalacoco, and Gran Coyote Golf. Chun-Zumbul (diving site) is 2.9 mi (4.6 km) away.

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Fairmont Mayakoba Riviera Maya - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 575 out of 714 reviews
Rating 8 - Good. 97 out of 714 reviews
Rating 6 - Okay. 26 out of 714 reviews
Rating 4 - Poor. 11 out of 714 reviews
Rating 2 - Terrible. 5 out of 714 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a truly beautiful resort with beautiful rooms, incredible staff with amenities that are fitting with the expectations.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 4 nights in Oct 2025

10/10 Excellent

Shirlene Asmath

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family vacation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great option for families
Stayed 4 nights in Jul 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really nice. Convenient golf shuttle around the property that comes frequent and drivers are friendly and helpful. Only if the restaurants offer better food options. It’s all inclusive but be mindful of the excluded drinks and snacks in the room, and some restaurants have excluded items that you have to pay extra.
Stayed 2 nights in Jul 2025

8/10 Good

Edward Michael Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
Stayed 8 nights in Sep 2025

10/10 Excellent

Pipasu Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mayakoba is a stunning resort that provides an exceptional all-inclusive experience. From the food and drinks to the service, our stay was remarkable, and we would definitely revisit!
Stayed 4 nights in May 2025

8/10 Good

Adriana

Liked: Amenities
We had a great family stay
Stayed 6 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a quiet family vacation and this resort was perfect. Would recommend this resort for families with older teens. The room was beautiful and the food was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

Braeden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and it did not disappoint. An unreal experience from arrival to departure, they really did not miss much if anything at all.
Stayed 10 nights in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was amazing. I felt blessed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Anarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the most amazing all inclusive! The quality of the food is amazing. They have great kid friendly activities and meals! The baby sitters are AMAZING!
Stayed 3 nights in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best resort we have ever stayed at. Staff were all very kind and helpful. Food and drinks were amazing! The design and architecture of the property, layout of rooms, pools, and amenities, all were fantastic! I will definitely be returning with my family and can’t wait to go back.
Stayed 6 nights in Jun 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Mayakoba was the most beautiful and relaxing place my husband and I have stayed. It was much needed time with our family. We WILL be back!
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
The property was outstanding. The food and service was world class, and the scenery was unique and beautiful. We couldn’t have asked for more.
Stayed 3 nights in Feb 2023

10/10 Excellent

Mary Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property before but this was the first time since it had been renovated. The room was perfect, clean and close to lobby. The restaurants offered a wide variety of delicious food. We chose the all inclusive package and we were happy that we did that. We enjoyed spending our days between the pools and the beach.
Stayed 5 nights in Feb 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 6 nights in Aug 2022

8/10 Good

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Fairmont Mayakoba December 10-15 with the all inclusive plan. Overall the resort was amazing. Fantastic service, delicious food. The attention to detail was superb. Very contentious regarding our food allergies. Super nice employees. Property was very clean. The only things that weren’t fantastic was the dairy free options as Bassano. It was spaghetti with a red sauce, no meat. Also, it would’ve been great if there was family friendly night time entertainment. I saw on the social media pages the resort has lots of events now during Christmas. I would’ve loved to have some event maybe every other night. That way after dinner we would’ve had something to do besides go to bed.
Stayed 5 nights in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about the Fairmont Mayakoba is the food. Everything I ate - except the Korean BBQ (which was not Korean in anyway) was amazing, fresh and delicious. The casitas are very cool, especially the canal view. The only thing that is difficult, unless you are staying in the beach area, the time it takes to get there is looonnngggg. Also, sometimes it’s hard to get a cart. We stayed for our 20th Anniversary, they gave us an upgrade from the main building to a casita, but for an anniversary of that caliber, I would have expected a better location. Warning - don’t visit the doctor at the facility, it is expensive and they sent us to Hospiten - which is the biggest scam hospital ever. They tried to charge us $27,000 for a simple surgical procedure that costs $5000 in the US with no insurance. Hospiten also gives estimates on the price of your visit based on where you’re staying. So, if you’re coming from the Fairmont, be ready to pay a huge amount. They also give kickbacks to the hotel, which in my opinion is disgusting. Another issue unfortunately was our room, there was at least four different issues that we had to address over the week’s stay. However, the property did compensate us by giving us one night free, which I thought was very fair. Overall our stay at the Fairmont in Mayakoba was pretty great and again the food was spectacular.
Stayed 7 nights in Jul 2023

10/10 Excellent

Gabor J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would definitely come back! Service was incredible! Shout out to Oscar at Hix and Gilberth at the beach!
Stayed 4 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at the Fairmont! The service was wonderful — every staff member we met was friendly, attentive, and genuinely dedicated to making our stay special. The resort is beautiful, well-maintained, and perfect for families. We can’t wait to come back!
Stayed 7 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness
Clean room. Good food. Enjoyable
Stayed 3 nights in Oct 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place in all riviera Maya.
Stayed 4 nights in Oct 2025

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic - will be going back!
Stayed 6 nights in Sep 2025