Find all hotels by Best Western in Pontoon Beach, IL from AED 332

"Food was good, rooms were clean, people are friendly. Would highly recommended "

"Staff was friendly and courteous going out of their way to satisfy you. Breakfast was the only downfall."

"Clean room and great staff! Loved the valet service."

"Taller toilets! I feel i’m in elementary school in the bathroom there."

"The breakfast was delicious and all support staff were terrific. The bathroom was a little dirty and the towel handle was just sitting on the wall mount and fell off the moment i first dried my hands. Wasnt a big deal but was odd. It was a very busy weekend for them and i understand that not all things can take priority. Overall 5 stars!"

"We didn't have breakfast"

"I accidentally left my jacket in my room that had quite a bit of cash in the pocket. When I realized it was left about 5 hours after we left I contacted the front desk and the housekeeping manager and the hotel manager. Nobody returned my calls or email. I called back multiple times asking for help. Bottom line is they don’t care about their guests and the housekeeping team clearly has dishonest employees on staff.I recommend you do NOT stay here."

"Yes"

"Clean room and clean hotel in general! The StarBucks coffee shop connected to hotel is very convenient! Bars at hotel are very cool as well. Staff was pretty solid. Bar tender was a little different vibe but coulda been just an off night for him. Great stay overall."