Find all hotels by Best Western in Pontoon Beach, IL from AED 314

"I WILL NEVER STAY HERE AGAIN "

"When I checked in, I asked & was told there was a complimentary breakfast. When my party went to breakfast the next morning, I was told there was not a comp breakfast and we'd have to purchase. Not even comp. coffee. Very disappointing. "

"Nice hotel but the bed was stiff as a board . Woke up with a back ache. Service in the Beerhouse left a lot to be desired. Seems weird to me that the Beerhouse had no appetizers on the menu. We wanted a small bite before dinner elsewhere."

"Good location. Great breakfast."

"It was a great affordable place to sleep. It was clean, the floors are not carpeted so that adds to the clean factor but nose reduction was not great. Any and every nose in the hall could be heard in our room. Amenities were limited, no shampoo or conditioner provided in the room. Not a big deal for most just something to consider when staying."

"Staff at front desk attentive and helpful Both places to eat onsite offer gluten free which was nice."

"Very nice hotel with incredibly friendly staff and always love the breakfast and dinner "

"We especially appreciated Kayla at the front, just absolutely helpful, kind, and happy"

"We stayed for a night. Staff were very friendly and rooms were clean. Gated parking lot is a plus. Kids enjoyed the breakfast and popcorn. We didnt stay for Happy Hour, but that seemed like a nice treat. "