"In general, most accommodations in Japan are well managed. However staff at Hotel Grand Beach shown exceptional problem solving skills and willingness to find alternative solutions for the needs of customers. Frontdesk staff, Yamazaki H, helped me called delivery service for an odd size item, which other accommodation have told me no can’t do. End result was I don’t have to carried the item on and off the Shinkansen for next three days of travel. Thank you Yamazaki-san "

"Nice big room and amazing staff. Incredibly convenient location over the train station. Facilities were excellent. "

"駅近で何処に行くのも勝手が良い！"

"Lovely rooms, excellent staff, and perfect location."

"Excellent "

"値段がとても安いホテルでしたが、清掃や朝食や接客等々、宿泊者を最大限もてなしたいという気持ちがとても伝わりました。山形県遠征の際にはまた是非利用させて下さい。ありがとうございました♪"

" 立地最高"

"建物自体は大分古いのですが、数年前にリフォームされたとのこと。部屋はとても清潔で快適でした。"