Find all hotels by Independent in Spray Valley Provincial Park

"Lovely place to stay in Banff, value for money. Friendly staff, kids loved the swimming pool! Will be back. "

"Clean room. Ample parking. Friendly staff. "

"I highly suggest staying somewhere else. • The key cards stopped working frequently. During our stay, we had to get new cards 4 times... the lobby was often full of people experiencing the same issue. The staff let us know that if the cards were close to a cell phone, they would stop working. Very inconvenient. • There was a fire in the laundry room. Our room was quite filled with smoke. The hallway was extremely smokey. Lots of coughing / feeling sick (we had our patio open to mitigate it). We were quite concerned at the amount of smoke in the building, and that none of the fire alarms were activated. Some of the other guests alerted the staff. The staff placed a fan in the hallway to clear out some of the smoke. • the cleanliness was rough. There were dirty dishes in the room that were left from the last guests. The tub was very gross and there was a ton of hair and gunk built up in the dryer. Everything was quite dusty and the coffee table was falling apart. • the building is quite dated and in poor condition. It has quite a noticeable smell to it. • garbages were not changed and we did not see any staff cleaning at any point. The indoor playground was very dusty and did not appear to be well maintained or cleaned. • open fire places with a stack of wood next to it (and paper). No fire extinguishers anywhere. "

"We had a renovated unit it was nice "

"Great breakfast and room. Loved the wood burning fireplace "

"Great staff. Clean room. The Keg being attached to the hotel was handy. Room service was great, as they delivered a couple of meals in a timely manner. Very friendly. Had a great hot stone massage at the spa. Very clean spa and contentious RMT."

"Clean and well kept perfect location "

"They charge a premium rate of a 5 star hotel but lack the amenities and the view. Our room was so tiny that we barely had room to move and we had the worse room in the hotel. We were in the second floor which was actually the ground floor and our 'balcony' was ground floor level to a street. We couldn't even open our door or sit outside and enjoy a coffee because there was no view at all and we didn't feel safe as anyone can walk into thru the ground floor 'balcony'."

"Great "